We only use e-mail addresses to do business with our customers.  We do not sell, share or rent our e-mail list to anyone.

GLASSWARE...
Our glassware is made of glass.  It is not crystal.  The difference between glass and crystal is the basically the price and the lead
base. Glassware is made for normal everyday usage. They are cost effective, durable, and look good.  We  use regular
glassware  to sand blast because, well, crystal is expensive. Most of our customers just want beautifully engraved glasses for
everyday use at a minimum cost.  We have found that glassware may contain flaws, slight variations and imperfections. This is
due to the nature and process of the variations in production and materials used to make the glassware.  This is acceptable to
industry standards.

METHOD OF ENGRAVING...
Our method of designing glassware is SAND BLASTING.  This means your engraving "will never" rub, wash, or wear off as laser
or chemical designing has been known to do over the years.  It will also "not" peel as with laminated products.
 

COLORING...
Coloring of certain items are done with Rub n Buff.  This coloring will eventually wash off in the dishwasher but will last a
considerably long time if you do not wash the item on a daily basis.  We only use silver and gold coloring on picture frame glass
and church items.  This coloring is available on all items but you must request it.
 

ADDITIONAL ENGRAVING ON SAME ITEM...
Engraving on glassware includes exactly what the design series states.  If you find an item that has engraving only on one side
and you want it on both, just let us know.   Any additional engraving or alteration to artwork will have an additional charge.

PRICES AND DESCRIPTIONS...
All prices and descriptions are subject to change.

LARGE ORDERS...
For large orders timing is very important.  You have to remember I am personally handcrafting your item/s.  This is not a
production factory.  I will do everything to attempt to get products out within a 10 day time frame.  However, please keep in mind
that I am engraving to your specifications and we are
creating an item from your order.  In some cases, it may take 4-6 weeks for
your order to complete as each item is totally made by hand.  We will e-mail you on production time and shipment date if it will be
more than 10 days.

CANCELLING YOUR ORDER...
and a phone number where you can be reached.  Once an item has been sent via USPS, there are no refunds or exchanges,

RUSH ORDERS...
For rush orders please contact us by phone Monday - Friday 9 AM to 5 PM (EST) at (207) 462-3860.  If there is no answer please
leave a message.

DELIVERY TIME...
Delivery time by USPS depends on your location from northern Maine, zip code 04769.

ENGRAVING MESSAGES...
The length of the message depends on the item you are ordering.  Please see each item individually to determine the number of
letters per line, etc.  If it doesn't state the number of letter, please ask.  Sometimes we can make the font a little bit smaller to fit
the engraved area.

CHECK YOUR SPELLING AND DATES...
Your item will be engraved as your order states.  Please make sure the spelling of names, places, dates, etc., are accurate.  
Double check before and during ordering.  If  you find an inaccuracy contact us immediately at  (207) 462-3860.  We are not
responsible for your mistakes and items are not refundable.  

GIFT ITEMS...
Gift items may be shipped to another address provided.

SALES TAX...
Sales tax is charged for Maine residents only, at the rate of 5.5%. Customers who wish to be exempt from tax must provide us
with a copy of a tax exempt certificate from the State of Maine.

DAMAGED GLASSWARE...
If you receive damaged glassware, contact us as soon as possible.  We double box all items according to USPS instructions for
fragile items.   

HOW TO CONTACT US...
By telephone 1 (207) 462-3860 Monday - Friday between 9 AM to 2 PM eastern standard time.  Please leave a message if I do not
answer.   I am normally in school (college), studying, or desiging/engraving.  I will get back with you as soon as I can.

By e-mail: brian@mbaengraving.com

To write :  MBA Engraving, 298 Presque Isle Rd, Fort Fairfield, Maine, 04742.
 

USE OF WEB SITE MATERIAL...
Individuals are permitted to make a copy of a document or part of a document published by us on this website for personal use
only.  Any further copying of this website or any part must have our permission
.  

IDEA SUBMISSIONS...
Please do not ask us to match a design from napkins or items you have purchased from other designers.  We can, however, go
with the same motif, i.e., rose with our rose, etc.  If you have suggestions or wish to design your own please contact us.  If we are
able to create your design there will be no charge for this additional work, as we will keep it for future uses.  Once our designers
make an artwork it is our design to use as and no gratuities will be given for those ideas or suggestions, and will become our
property.
 

MBA ENGRAVING...
Reserves the right not to engrave on personal items we feel we cannot replace, or are of antique value. Please do not ask us to
do this
.
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Copyright © 2008-2017 MBA Engraving     All Rights Reserved
298 Presque Isle Rd, Fort Fairfield, Maine 04742    Text us at (207) 462-3860
ENGAGEMENTS - WEDDING - ANNIVERSARIES - BIRTHDAYS - RETIREMENTS  - BAR WARE - KITCHEN GLASSES - SPECIAL EVENTS - FUND RAISERS - AWARDS - PARTIES - FRIENDS - RELATIVES - CO-WORKERS - SOUVENIRS - YOUR OWN MOTIF - CREATE YOUR OWN STYLE - FUN!!!
Go 'Green' with Glass
Eco-Friendly!